Safety & Traveler Wellbeing
Your safety is our top priority. Learn about our commitment to quality, trusted partnerships, and essential travel safety guidelines.
Verified Providers
All partners undergo rigorous vetting to meet our safety and quality standards
24/7 Support
Our support team is available round-the-clock for urgent assistance
Secure Booking
Industry-leading encryption protects your personal and payment information
Our Safety Standards
Provider Vetting
We carefully screen all experience providers, checking licenses, insurance, safety records, and customer reviews before partnering with them.
Safety Certifications
Our partners maintain necessary permits, certifications, and insurance coverage required for their specific activities and locations.
Regular Audits
We continuously monitor partner performance, safety protocols, and customer feedback to ensure consistently high standards.
Quality Reviews
Verified customer reviews help us identify and address any safety concerns quickly and transparently.
Essential Travel Safety Tips
Research Your Destination
Familiarize yourself with local customs, laws, and potential safety concerns before you travel.
Stay Alert
Keep your belongings secure, be aware of your surroundings, and trust your instincts.
Share Your Plans
Let someone know your itinerary and keep them updated on your whereabouts.
Follow Instructions
Always listen to your guide's safety briefings and follow activity guidelines carefully.
Have Travel Insurance
Consider comprehensive travel insurance to protect against unexpected situations.
Health & Wellness Guidelines
Before You Travel
- Check vaccination requirements for your destination
- Consult your doctor about necessary medications
- Pack a basic first-aid kit for minor injuries
- Review your health insurance coverage abroad
During Your Trip
- Stay hydrated, especially in hot climates
- Be cautious with food and water in unfamiliar areas
- Protect yourself from sun exposure with SPF and shade
- Get adequate rest to avoid fatigue and jet lag
Emergency Resources
In Case of Emergency
If you experience an emergency during a booked activity or need immediate assistance:
Call Emergency Services
Dial local emergency number immediately
112 (Europe) • 911 (US) • 000 (Australia)
Contact Provider
Use emergency contact in your booking confirmation
Available 24/7 for all bookings
Reach Vuija Support
Our team can coordinate assistance
support@vuija.com • +1-800-VUIJA-GO
Activity-Specific Guidelines
Each experience includes detailed safety information specific to that activity. Always read:
- Health and fitness requirements
- Age restrictions and supervision needs
- Equipment provided and what to bring
- Weather-related cancellation policies
Your Responsibilities
To ensure everyone's safety, travelers should:
- Provide accurate information about health conditions
- Follow all safety instructions from guides
- Use provided safety equipment properly
- Report any safety concerns immediately
Questions About Safety?
If you have specific safety concerns or questions about an activity, our team is here to help.
Contact Our Team