Privacy Policy
We respect your privacy and are committed to protecting your personal data. Learn how we handle your information.
Last Updated: January 2024
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Introduction
Vuija ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience when using our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding your data.
By using Vuija's website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
When you book through Vuija, we collect:
- Name, email address, and phone number
- Billing address and payment information
- Booking preferences and travel details
- Account credentials if you create an account
Automatically Collected Data
We automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Pages visited and time spent on our platform
- Cookies and similar tracking technologies
How We Use Your Data
Service Delivery
- Process and fulfill your bookings
- Send booking confirmations and updates
- Provide customer support
Platform Improvement
- Personalize your experience
- Analyze usage patterns
- Improve our services
Communication
- Send promotional offers (with consent)
- Share travel tips and guides
- Request feedback and reviews
Security & Legal
- Prevent fraud and abuse
- Comply with legal obligations
- Protect user safety
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
- PCI-DSS compliant payment processing
- Employee training on data protection
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.
Your Rights & Choices
You have the following rights regarding your personal data:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your data
Opt-Out
Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@vuija.com
Questions About Privacy?
Contact our privacy team for any questions or concerns about how we handle your data.
Get in Touch