Overview
Customs House is a historic building that now serves as a cultural hub in Brisbane. It features a mix of heritage architecture and modern facilities, offering event spaces, dining, and a rooftop terrace with panoramic city views.
The building is of historical significance as it was once the main customs house for the port of Brisbane. It has been beautifully restored to preserve its heritage while providing modern amenities.
Location
Address
399 Queen St., Brisbane, Queensland
Neighborhood: Brisbane CBD
Coordinates
-27.469800, 153.025200
Visiting Information
Opening Hours
Admission
Best Time to Visit
Overall Best Period
March-May, September-November
Best Time of Day
Early morning or late afternoon
Fewer crowds and more comfortable temperatures
Duration Recommendations
Seasonal Highlights
spring
Mild to warm
- • Outdoor events
- • Garden settings
summer
Hot and humid
- • Indoor events
- • Air-conditioned spaces
autumn
Warm to mild
- • Harvest festivals
- • Outdoor dining
winter
Cool and dry
- • Indoor events
- • Comfortable temperatures
Know Before You Go
Essential Information
- Check event schedules
- Dress comfortably
- Bring ID for events
What to Bring
essential
recommended
seasonal
not allowed
Health & Safety
Physical Requirements: Moderate (some walking involved)
- • Stay hydrated in summer
- • Watch for crowds during events
Medical facilities: First aid available on-site
Payment Information
Accepted
Cash, Credit/Debit cards
Currency
Australian Dollar (AUD)
Typical Costs
Dress Code
Casual, Comfortable shoes for walking, Walking shoes or dress shoes, Inappropriate or revealing clothing for events
Booking Tips
- • At least 1 week for major events
- • Official website or ticketing platforms
- • Varies by event, check details
- • Available for pre-booked events
Amenities
Digital Services
Mobile App
Customs House Brisbane
Size: 20 MB
Features: Event schedules, Ticket booking, Rooftop terrace info, Dining reservations
Platforms: iOS, Android
WiFi Zones: Visitor center, Café, Rooftop terrace
Charging Stations: Visitor center and café
How to Reach
From Airport
Nearest: Brisbane Airport (BNE)
Distance: 15 km
Travel Time: 20-30 minutes
From City Center
Distance: 1 km
Local Insights
Cultural Context
Why Locals Love It: Historic significance and great event space
Historical Significance: Once the main customs house for Brisbane’s port, now a cultural hub
Insider Tips
- Visit on weekdays for fewer crowds
- Check out the café for great coffee and views
Local Recommendations
- • Visit the rooftop for the best views
- • Try local coffee at the on-site café
- • Check out nearby Queen Street Mall
Language Help
Useful Phrases
Guide Languages: English, Mandarin
Photography Guide
Best Photo Spots
Rooftop terrace
Best Time: Sunset
Tips: Wide-angle shots
Result: Spectacular city views
Photography Rules
Nearby Attractions
Queen Street Mall
Distance: 0.5km
Walking: 7 min
Type: Shopping
Brisbane Riverwalk
Distance: 1km
Walking: 15 min
Type: Scenic Walk
South Bank Parklands
Distance: 1.5km
Walking: 20 min
Type: Park
Reviews
Based on 850 reviews
Recent Visitor Tips
- "Visit the rooftop for the best views"
- "Check out the café"
- "Arrive early for events"
Contact Information
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Available Tours
1
Rating
4.6 / 5.0
Reviews
850
Adult Entry
$10 (for special events)