• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Validity Date: eSIM plan starts upon installation.
• Plan Type: Mobile Data only. Voice and SMS not supported.
• Mobile Hotspot: Supported.
• Billing: One-time prepaid package with no auto-renewals or contracts.
• Compatibility: Works with eSIM-compatible devices that are not carrier locked. Please be aware that most devices bought in China and Hong Kong do not support eSIM. It’s advisable to check online to see if your device is eSIM-compatible, or contact your service provider.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Support: Please respond to the email from the Viator Supplier for any assistance or queries.
• Expiration: Start using the eSIM within one-month of purchase.
• *Connections to major local mobile network at 4G LTE or 5G speeds, depending on availability.
Highlights:
• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Data plan validity starts immediately when eSIM is installed.
Includes:
• Unlimited Prepaid Data eSIM.
• Daily plans: Daily resets every 24 hours, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps).
• Fixed plans: After the selected high-speed data allowance is used, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps).
• This eSIM is data only. It does not include a phone number to make phone calls or send SMS messages.
Global Coverage - Albania- Vodafone, Algeria- Orascom, Andorra- Telecom, Argentina-AMX, Armenia- Vivacell, Austria -A1, Australia- Vodafone, Azerbaijian-Azercell, Bahrain-Zain, Bangladesh- Grameenphone, Belarus- Unitary, Belgium-Proximus, Bolivia-Telefonica, Bosnia and Herzegovina- BH, Brazil-TIM, Bulgaria-Telenor, Canada- Telus, Chad- Zain, Chile-Claro, China- China Mobile, Colombia-Claro, Costa Rica- Claro, Croatia-Tele2, Cyprus-Cytamobile, Czech Republic-O2, Denmark-TDC, Donimican Republic-Claro, Ecuador-Claro, Egypt-Etisalat, El Salvador-Personal, Estonia-Tele2, Faroe Island-Vodafone, Finland-Elisa, France-Orange, French Guiana- Bouygues, Georgia-Geocell, Germany-O2, Ghana-Vodafone, Gilbraltar-Gibtelecom, Greece-Vodafone, Guadeloupe-Dauphin, Guatemala-Claro, Honduras-Claro, Hong Kong-SmarTone, Hungary-Telenor, Iceland-Siminn, India-Idea/Airtel, Indonesia- Telkomsel, Ireland-Vodafone, Israel- Pelephone, Italy-Wind, Jamaica- Cable & Wireless, Japan-Docomo, Jordan-ZAIN, Kazakhstan-KaRTel, Kenya- Zain, Kosovo-IPKO, Kuwait-ZAIN, Kyrgyzstan-Sky Mobile, Latvia-Tele2, Liechtenstein-FL1, Lithuania-BITE, Luxemburg-Orange, Macau- CTM, Macedonia- VIP Mobile, Madagascar-Airtel, Malawi-Airtel, Malaysia-Digi/Celcom, Malta-Vodafone, Mauritius-Cellplus, Mexico-AT&T, Moldova-Orange, Mongolia-Skytel, Montenegro-MTEL, Morocco-Medi, Nepal-Ncell, Netherland-Vodafone, New Zealand- Vodafone, Nicaragua-Claro, Niger-Zain, Nigeria- Glo, Norway-Telenor, Pakistan-Jazz, Panama-Telefonica, Paraguay-Tigo, Peru-Claro, Philippines- Globe, Poland-Orange, Portugal-Vodafone, Puerto Rico- PRTCI, Qatar-Vodafone, Reunion-Telco, Romania-Orange, Saint Kitts and Nevis- Cable& Wireless, Saint Lucia-Cable& Wireless, Saint Vincent & Grenadines-C&W, Saudi Arabia-Etisalat, Serbia-VIP Mobile, Singapore-Singtel, Slovakia-Orange, Slovenia-Mobitel, South Africa- Vodacom, South Korea- KT, Spain-Orange, Sri Lanka-Mobitel, Sweden-Tele2, Switzerland-SALT, Taiwan-Chunghwa, Tanzania-ZAIN, Thailand-AIS/DTAC, Tunisia- Orange, Turkey-Turkcell, Turks & Caicos Island-C&W, Uganda-Airtel, Ukraine- KyivStar, United Arab Emirates- DU, United Kingdom-O2 UK, United States -T-Mobile/AT&T, Uruguay-Antel, Uzbekistan-Unitel, Venezuela-Digitel, Zambia-Airtel.
*(Inclusive Major Airport Hubs)-Singapore-Singtel, Thailand-AIS/DTAC, Japan-Docomo, Qatar-Vodafone, Pakistan-Jazz, China-China Unicom, South Korea-SK Telecom, India-Airtel/Vodafone, Malaysia-Celcom/Digi, Philippines-Globe/Smart, United Arab Emirates-Etisalat, Hong Kong-3/SmarTone)
Your eSIM can be activated from any location with a stable internet connection.
Where to find my eSIM?
• Your eSIM QR will be delivered by Viator Supplier via Email within minutes.
• In the email, the eSIM is attached as a PDF file.
• If you couldn't locate it as it may have landed in spam folder, search for "Viator Supplier" email.
• Should you wish to receive it directly to your email address, send us an email at hello@frewie.com with your email and Booking Reference: BR-10 digits (Located in your booking voucher),
• Alternatively, respond to the email from the Viator Supplier.
eSIM Important Notes
• Please ensure that you have an eSIM compatible and network-unlocked device, and the travel itinerary is confirmed. Please refer to this link https://www.frewie.com/help/device-compatibility/ .
• Data plan validity starts immediately when eSIM is installed (Expiry date - 30 days from the purchase date).
• You may install eSIM before traveling (before your flight) or, at your destination when you need it.
• To successfully install eSIM, a stable Internet connection is required.
• All Data plans (5G/4G/LTE Speed) will thereafter follow unlimited data under *FUP for the duration of the validity plan.
• eSIM can only be installed once. Do NOT DELETE / REMOVE your eSIM from your device after successful installation.
• You can have different eSIM plans installed on your device.
• Data speed varies depending on the country and location.
Confirmation
• You'll get confirmation and eSIM QR email from ‘Viator Supplier’ within minutes.
Support
• For all queries, email hello@frewie.com and provide us your email with Booking Reference: BR-10 digits (Located in your booking voucher), or eSIM ID: FT-9 digits (eSIM PDF),
• Alternatively, respond to the email from the Viator Supplier for any assistance or queries.
Cancellation policy
• No cancellations, refunds, or changes can be made. Refund is on case-to-case basis if eSIM has not been activated.
Surabaya, Indonesia's second-largest city, is a vibrant metropolis with a rich maritime history and modern urban energy. Known as the 'City of Heroes' for its pivotal role in Indonesia's struggle for independence, Surabaya offers a mix of historical landmarks, cultural attractions, and bustling markets. Its strategic location makes it a gateway to East Java's natural wonders.
A museum dedicated to the history of the Sampoerna cigarette company, housed in a beautiful colonial-style building.
One of the oldest and largest zoos in Indonesia, home to a wide variety of animals and plants.
A towering monument commemorating the Battle of Surabaya, a pivotal event in Indonesia's struggle for independence.
A beautiful Chinese temple dedicated to the sea goddess Mazu, offering a glimpse into Surabaya's multicultural heritage.
A decommissioned submarine turned museum, offering a unique look at Indonesia's naval history.
A traditional Javanese beef soup with a rich, dark broth made from keluak nuts, giving it a distinctive flavor and color.
A dish consisting of compressed rice cake (lontong) served with spicy meat stew, usually made with chicken or beef.
A spicy fruit and vegetable salad with a sweet and sour dressing, often including cow's ears and snout as a unique local ingredient.
Sweet rice cake balls filled with palm sugar and coated in grated coconut.
The dry season offers the most pleasant weather for sightseeing and outdoor activities. The city is lively with various festivals and events.
Indonesian Rupiah (IDR)
GMT+7
220VV, 50HzHz
Surabaya is generally safe for travelers, but petty crime and scams can occur, especially in crowded areas and tourist spots. Exercise caution and be aware of your surroundings.
Surabaya Gubeng Station, Surabaya Kota Station
Bungurasih Terminal, Ngagel Terminal
Buses are the primary mode of public transport in Surabaya. They are affordable but can be crowded during peak hours.
Available • Apps: Gojek, Grab
Car, Bike, Scooter
Mount Bromo is an active volcano located in the Tengger Semeru National Park. It offers stunning landscapes, volcanic craters, and a unique sunrise experience.
Malang is a charming city known for its colonial architecture, cool climate, and rich cultural heritage. It offers a mix of historical sites, museums, and natural attractions.
Batu is a picturesque town known for its cool climate, scenic landscapes, and agricultural attractions. It's a popular destination for nature lovers and those looking to escape the city heat.
Price varies by option