• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Validity Date: eSIM plan starts upon installation.
• Plan Type: Mobile Data only. Voice and SMS not supported.
• Mobile Hotspot: Supported.
• Billing: One-time prepaid package with no auto-renewals or contracts.
• Compatibility: Works with eSIM-compatible devices that are not carrier locked. Please be aware that most devices bought in China and Hong Kong do not support eSIM. It’s advisable to check online to see if your device is eSIM-compatible, or contact your service provider.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Support: Please respond to the email from the Viator Supplier for any assistance or queries.
• Expiration: Start using the eSIM within one-month of purchase.
• *Connections to major local mobile network at 4G LTE or 5G speeds, depending on availability.
Highlights:
• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Data plan validity starts immediately when eSIM is installed.
Includes:
• Unlimited Prepaid Data eSIM.
• Daily plans: Daily resets every 24 hours, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps).
• Fixed plans: After the selected high-speed data allowance is used, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps).
• This eSIM is data only. It does not include a phone number to make phone calls or send SMS messages.
Europe, USA, Australia, New Zealand Coverage*- Albania-Vodafone, Australia-Vodafone, Austria -3, Belgium-Proximus, Bulgaria-Telenor, Croatia-Tele2, Cyprus-Cytamobile, Czech Republic-O2, Denmark-TDC, Estonia-Tele2, Finland-Elisa, France-Orange, Georgia-Geocell, Germany-O2, Greece-Vodafone, Hungary-Telenor, Iceland-Siminn, Ireland-Vodafone, Israel-Pelephone, Italy-Wind, Kazakhstan-KaRTel, Kyrgyzstan-Sky, Latvia-Tele2, Liechtenstein-FL1, Lithuania-BITE, Luxemburg-Orange, Malta-Vodafone, Moldova-Orange, Netherland-Vodafone, New Zealand- Vodafone, Norway-Telenor, Poland-Orange, Portugal-Vodafone, Romania-Orange, Slovakia-Orange, Slovenia-Mobitel, Spain-Orange, Sweden-Tele2, Switzerland-Salt, Turkey-Turkcell, Ukraine-KyivStar, United Kingdom-O2 UK, United States- T-Mobile/AT&T.
*(Inclusive Major Airport Hubs)-Singapore-Singtel, Thailand-AIS/DTAC, Japan-Docomo, Qatar-Vodafone, Pakistan-Jazz, China-China Unicom, South Korea-SK Telecom, India-Airtel/Vodafone, Malaysia-Celcom/Digi, Philippines-Globe/Smart, United Arab Emirates-Etisalat, Hong Kong-3/SmarTone)
Your eSIM can be activated from any location with a stable internet connection.
Where to find my eSIM?
• Your eSIM QR will be delivered by Viator Supplier via Email within minutes.
• In the email, the eSIM is attached as a PDF file.
• If you couldn't locate it as it may have landed in spam folder, search for "Viator Supplier" email.
• Should you wish to receive it directly to your email address, send us an email at hello@frewie.com with your email and Booking Reference: BR-10 digits (Located in your booking voucher),
• Alternatively, respond to the email from the Viator Supplier.
eSIM Important Notes
• Please ensure that you have an eSIM compatible and network-unlocked device, and the travel itinerary is confirmed. Please refer to this link https://www.frewie.com/help/device-compatibility/ .
• Data plan validity starts immediately when eSIM is installed (Expiry date - 30 days from the purchase date).
• You may install eSIM before traveling (before your flight) or, at your destination when you need it.
• To successfully install eSIM, a stable Internet connection is required.
• All Data plans (5G/4G/LTE Speed) will thereafter follow unlimited data under *FUP for the duration of the validity plan.
• eSIM can only be installed once. Do NOT DELETE / REMOVE your eSIM from your device after successful installation.
• You can have different eSIM plans installed on your device.
• Data speed varies depending on the country and location.
Confirmation
• You'll get confirmation and eSIM QR email from ‘Viator Supplier’ within minutes.
Support
• For all queries, email hello@frewie.com and provide us your email with Booking Reference: BR-10 digits (Located in your booking voucher), or eSIM ID: FT-9 digits (eSIM PDF),
• Alternatively, respond to the email from the Viator Supplier for any assistance or queries.
Cancellation policy
• No cancellations, refunds, or changes can be made. Refund is on case-to-case basis if eSIM has not been activated.
Gran Canaria, known as 'The Miniature Continent' due to its diverse landscapes, is the third most populous island of the Canary Islands. It offers a unique blend of stunning beaches, lush mountains, and vibrant culture, making it a top destination for all types of travelers.
A stunning desert-like dune system with golden sands, perfect for sunbathing, walking, and camel rides.
A iconic rock formation and a popular hiking destination with panoramic views of the island.
The historic quarter of Las Palmas, filled with colonial architecture, museums, and charming streets.
Wrinkled potatoes boiled in saltwater and served with a spicy mojo sauce.
A traditional fish stew made with salted fish, potatoes, and sweet potatoes.
A sweet almond-based cream often served with ice cream or fruit.
This is the most popular time to visit, with pleasant temperatures and minimal rain. Ideal for beachgoers and outdoor activities.
Euro (EUR)
GMT+0 (WET) / GMT+1 (WEST during daylight saving time)
230VV, 50HzHz
Gran Canaria is generally safe, but travelers should be aware of pickpockets and scams in tourist areas.
Las Palmas, Maspalomas, Arucas
Buses are the primary public transport option. They are affordable but can be slow and infrequent.
Available • Apps: Free Now
Car, Bike, Scooter
A historic town with a rich cultural heritage and beautiful architecture.
A charming town known for its beautiful church and rum distillery.
A picturesque town with a historic center and traditional Canarian architecture.
Price varies by option