Cirque du Soleil JOYÀ Admission Tickets
Active
1h - 2h
For a full refund, cancel at least 24 hours before the scheduled departure time.
Instant confirmation
Mobile or paper ticket accepted
About this experience
We are celebrating our 10 Anniversary join us.
Don't miss our special rate for our late show!
JOYÀ chronicles the adventures of a rebellious teenage girl who lands in a mystery jungle in her grandfather's fanciful world. The old biologist longs to pass on to his granddaughter his unrelenting search for the meaning of life while being surrounded by a weird group of half-human, half-animal masters influenced by ancient Mayan iconography. JOYÀ was inspired by the monarch butterfly's amazing migratory journey, in which life is handed down from one generation to the next to ensure the survival of the species.
Available options
Show & Dinner
A feast for the senses: Mystery, magic, and acrobatics awaits
<br/>Show & Dinner: Live music during dinner, three-course dinner, a champagne during dinner.
Transfer + Show-Only
Unlock the Magic for Less!<br/>Meeting point Cancun: Plaza la Isla or Marina Puerto Cancun
<br/>Meeting point Playa del Carmen: Plaza las perlas, Plaza Antigua next to playacar or at Cocobongo.
<br/>Show only: Seat at a side table. You can buy drinks or popcorn at our bar.
<br/>Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time.
<br/>Pickup included
Transfer + Show & Dinner
A feast for the senses: Mystery, magic, and acrobatics awaits
<br/>Meeting point Cancun: Plaza la Isla or Marina Puerto Cancun
<br/>Meeting point Playa del Carmen: Plaza las perlas, Plaza Antigua next to playacar or at Cocobongo.
<br/> Show & Dinner: Live music during dinner, three-course dinner, a champagne during dinner.
<br/>Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time.
<br/>Pickup included
VIP Show & Dinner
A feast for the senses: Mystery, magic, and acrobatics awaits
<br/>VIP Show & Dinner Experience : Welcome cocktail in the VIP room, live music during dinner, three-course dinner, unlimited champagne during dinner
<br/>*Transportation not included*
Transfer + VIP Show & Dinner
**Special Offer Package**: Don´t miss the full experience of Cirque du soleil JOYA with our special Deal transfer + Dinner + Show.
<br/>Meeting point Cancun: Plaza la Isla or Marina Puerto Cancun
<br/>Meeting point Playa del Carmen: Plaza las perlas, Plaza Antigua next to playacar or at Cocobongo.<br/>VIP Show & Dinner Experience : Welcome cocktail in the VIP room, live music during dinner, three-course dinner, unlimited champagne during dinner
<br/>Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time.
<br/>Pickup included
Show & Dinner - NY Special
New Year at JOYÀ: Enjoy grapes for good luck, festive party favors, and a sparkling glass of champagne <br/>Show & Dinner: 3-course dinner, unlimited champagne during dinner.<br/>The package include: Grapes for the celebration inside the theater, Party favors, Glass of champagne for the toast, After Party at Nektar with Dj
VIP Show & Dinner - NY Special
Ring in the New Year at JOYÀ: Enjoy grapes for good luck, festive party favors, and a sparkling glass of champagne <br/>VIP Show & Dinner: Priority access to the theater, 3-course dinner, unlimited champagne during dinner.<br/>The package include: Grapes for the celebration inside the theater, Party favors, Glass of champagne for the toast, After Party at Nektar with Dj
Transfer + Premium Seats
Experience JOYÀ: Now with Exclusive Discounts!
<br/>Meeting point Cancun: Plaza la Isla or Marina Puerto Cancun
<br/>Meeting point Playa del Carmen: Plaza las perlas, Plaza Antigua next to playacar or at Cocobongo.
<br/>Premium, Drinks & Appetizers: Seven gourmet appetizers, a half bottle of champagne per person (change it for juice, water or soft drink), and center seats
<br/>Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time.
<br/>Pickup included
Premium Seats & Appetizers
JOYÀ awaits: Mystery, magic, and acrobatics at Cirque du Soleil, Don’t Miss Out!
<br/>Premium, Drinks & Appetizers: Seven gourmet appetizers, a half bottle of champagne per person and center seats **transportation not included**
Show only-High Stools lateral
A great show: Experience the magic of Cirque du Soleil JOYÀ, A night of wonder, acrobatics, and unforgettable moment<br/>Show only high Stool: Includes a lateral seat in section 8 or 9, high stool in the back of the teather **transportation not included**
VIP Show & Dinner+Mystery Gift
New Exclusive Mystery Gift: Available only for a limited time, upon arrival our team will be waiting for you with a special gift, its a surprise!<br/>VIP Show & Dinner Experience: Access to the VIP lounge, Live music during dinner, three-course dinner, a champagne during dinner
<br/>Note: 1 Mystery Gift per booking
Premium Seats - NY Special
Ring in the New Year with JOYÁ: Celebrate with the show's characters, grapes for good luck, party favors, a
champagne toast. Afterparty at Nektar.<br/>Premium Seats & Appetizers: Includes premium seats in the center of the theater, half a bottle of Champagne per person, and gourmet appetizers.
Show-Only Experience
Limited-Time Offer!: We have extended our promotion 1 week more, Every Tuesday on november and december 2025, kids get FREE admission.
<br/>Show Only Experience: Includes a seat at a lateral table or at a high stool central view of the stage.**transportation not included**
<br/>Note: The schedule is the recommended time to arrive to the theater, show starts one hour later.
What's included
Theater access
All Fees and Taxes
Parking
Detailed itinerary
1
Stop 1
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life.
If you selected seating with dinner, please note the dinner starts an hour before the show.
Ticket Options:
Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar.
Show, Premium Seats, Drinks, & Appetizers Experience.
Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats.
Show & Dinner Experience
Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stage
VIP Show & Dinner Experience
Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater.
What's not included
Photos
Boutique
Available languages
Audio guide
EN
ES
Guide guide
EN
ES
Written guide
EN
ES
Reviews breakdown
Viator
4.5
496 reviews
5★
385
4★
46
3★
35
2★
12
1★
18
Tripadvisor
4.4
735 reviews
5★
565
4★
57
3★
40
2★
19
1★
54
Important information
Wheelchair accessible
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Specialized infant seats are available
Suitable for all physical fitness levels
At Cirque du Soleil JOYA, we offer 2 types of performances: We have double performance days (6:00 PM and 9:15 PM) and single performance days (8:00 PM). Make sure that on the day you choose for your experience, we have the performance you prefer. Read more about
Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
ID will be requested for alcohol consumption
Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
Casual-formal dress code.
We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
Important notes
Present this voucher, ID at the theater box office to collect your tickets.
Feel free to contact Cirque du Soleil 8002477837 from Mexico (no fees calling from Mexico) & 18442477837 from USA & Canada.
Customer Care Center available on any of the following phone numbers:
1-844-247-7837 (US/ CANADA)
800-247-7837 (MEXICO)
+52-322-176-1421 (rest of the world)
About Cancun, Riviera Maya & the Yucatan
Cancun, Riviera Maya, and the Yucatan offer a captivating blend of stunning beaches, ancient Mayan ruins, and vibrant culture. This region is renowned for its turquoise waters, lush jungles, and rich history, making it a top destination for travelers seeking both relaxation and adventure.
Top Attractions
Chichen Itza
One of the New Seven Wonders of the World, Chichen Itza is an ancient Mayan city featuring the iconic El Castillo pyramid.
Historical
Half to full day
Moderate (around $15 USD entry fee)
Tulum
A stunning coastal Mayan ruin overlooking the Caribbean Sea, offering a unique blend of history and natural beauty.
Historical/Beach
Full day
Moderate (around $10 USD entry fee for ruins)
Xcaret Park
An eco-archaeological park offering a mix of cultural performances, wildlife exhibits, and adventure activities.
Adventure/Cultural
Full day
Expensive (around $120 USD for full-day ticket)
Must-Try Local Dishes
Cochinita Pibil
Slow-roasted pork marinated in citrus and achiote, wrapped in banana leaves.
Main Course
Contains pork, not vegetarian
Ceviche
Fresh raw fish cured in lime juice, mixed with tomatoes, onions, and cilantro.
Appetizer
Gluten-free, can be made vegetarian with tofu
Sopa de Lima
A traditional Yucatan soup made with lime, chicken, and tortilla strips.
Soup
Contains chicken, not vegetarian
Popular Activities
Snorkeling
Scuba diving
Zip-lining
ATV tours
Cenote exploration
Beach lounging
Spa treatments
Yoga retreats
Best Time to Visit
December to April
This is the most popular time to visit due to pleasant weather and lower humidity. It's ideal for beach activities and exploring ancient ruins.
24-30°C
75-86°F
Practical Information
Language
- Official: Spanish
- Widely spoken: English
- English: Widely spoken in tourist areas, moderately spoken elsewhere
Currency
Mexican Peso (MXN)
Time Zone
Eastern Standard Time (EST) (UTC-5), Eastern Daylight Time (EDT) (UTC-4) during daylight saving time
Electricity
127VV, 60HzHz
Safety Information
Overall Safety Rating: Exercise caution
Cancun, Riviera Maya, and the Yucatan are generally safe for tourists, but petty crime and scams can occur. Stay alert and take precautions.
Important Precautions:
- • Use official taxis or ride-sharing apps
- • Avoid walking alone at night in unfamiliar areas
- • Be cautious of strangers offering unsolicited help or services
Getting there
By air
- Cancun International Airport • 20 km from Cancun city center
By bus
Cancun Bus Station, Playa del Carmen Bus Station
Getting around
Public transport
Affordable and efficient, but can be crowded during peak times.
Taxis
Available • Apps: Uber, Didi
Rentals
Car, Bike, Scooter
Neighborhoods
Hotel Zone
Downtown Cancun
Playa del Carmen
Day trips
Isla Mujeres
20 km from Cancun • Half to full day
A small island known for its beautiful beaches, snorkeling, and relaxed atmosphere.
Valladolid
150 km from Cancun • Full day
A colonial town with a rich history, known for its beautiful architecture and nearby cenotes.
Holbox Island
150 km from Cancun • Full day to overnight
A car-free island known for its pristine beaches, bioluminescent waters, and wildlife.
Festivals
Carnaval de Cancun • February/March (dates vary)
Festival de la Música Mexicana • June
Day of the Dead (Día de los Muertos) • November 1-2
Pro tips
- Visit Chichen Itza early in the morning to avoid crowds and heat
- Explore the cenotes for a unique and refreshing experience
- Try local street food for an authentic culinary experience
- Learn a few basic Spanish phrases to enhance your interaction with locals
- Use reef-safe sunscreen to protect the marine environment
From $25
per person
Price varies by option
Secure booking
Free cancellation available
Instant confirmation
