Xel-Ha Park Admission Tickets
Active
6h - 8h
For a full refund, cancel at least 24 hours before the scheduled departure time.
Instant confirmation
Mobile or paper ticket accepted
About this experience
We have two options:
Xel-Há Light (no food only soft drinks included)
Xel-Há All-Inclusive (Food, soft drinks and open bar included)
Xelha is considered one of the world’s greatest natural parks, it will give you one of the best experiences while you are visiting the Riviera Maya. Your ticket will allow to all your family to discover more than 50 inland and aquatic activities, for sure you will have an unforgettable time. Practice snorkeling and see hundreds of colorful fish and marine life in one of the most important natural wonders in México. Enjoy plenty of water activities. Contemplate a magnificent view of the lighthouse at 40 meters high and descends from one of its 4 slides. Connect your senses with flora and fauna, see lagoons, caves. Take a guided tour as Treasures of the bay, Mayab traditions, secrets of the jungle, meeting the manatee and flying your kite. Celebrate your birthday!
Please note that snacks are not available for purchase, but you can up-grade your ticket.
Available options
Xel-Ha All-Inclusive Admission
All-Inclusive Food & Open Bar : Xel-Ha All-Inclusive Admission ticket includes more than 50 activities plus breakfast, buffet lunch, domestic open bar.
Xel-Ha Light Admission
Xel-Ha Light with soft drinks: Full-Day entry ticket that Includes more than 50 activities and unlimited ice, soft drinks and mineral water.
What's included
Restrooms, changing rooms and showers
Lounge chairs, hammocks and rest areas
Access to Children's Playground
The Light option includes unlimited ice, soft drinks and mineral water at our refreshing stations
Guided tours at no cost
Use of lockers and a towel
Unlimited snorkeling with equipment included as mask, fins and life jacket.
Life jackets, inner tubes and bicycles in designated areas
The All-Inclusive option includes breakfast, buffet lunch and domestic open bar.
Detailed itinerary
1
Stop 1
Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.
Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.
Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.
New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.
Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.
What's not included
Souvenir photos (available to purchase)
Hotel pickup and drop-off
Photos
The Light option does not include food and alcoholic beverages. Up-grade available at the park.
Other activities you can do at the park, like Adrenalina, Seatrek, Discovery and Spa, at cost extra.
Available languages
Guide guide
EN
ES
Reviews breakdown
Viator
4.5
52 reviews
5★
35
4★
10
3★
3
2★
4
1★
0
Tripadvisor
4.3
912 reviews
5★
604
4★
151
3★
65
2★
40
1★
52
Important information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
It is recommended that you wear a swimsuit, water shoes comfortable clothes
In the event of a no-show, tickets are non-refundable but can be used on another day.
Because your security is paramount, the name of the lead traveler on the voucher will be the one who can redeem the purchase.
Important notes
Head straight to the park to redeem your purchase.
You can get to the park by using the local transportation system "Colectivo", ADO busses or by taxi.
- Cancún is 1.30 hours away
- Playa del Carmen is 40 min away
- Tulum is 25 min away
At the ticket office present your printed or digital voucher, photo ID and the credit card you used to make the purchase to receive a wristband to enter the park.
Interactive map of the park https://maps.xcaret.com/xh/en
About Cancun, Riviera Maya & the Yucatan
Cancun, Riviera Maya, and the Yucatan offer a captivating blend of stunning beaches, ancient Mayan ruins, and vibrant culture. This region is renowned for its turquoise waters, lush jungles, and rich history, making it a top destination for travelers seeking both relaxation and adventure.
Top Attractions
Chichen Itza
One of the New Seven Wonders of the World, Chichen Itza is an ancient Mayan city featuring the iconic El Castillo pyramid.
Historical
Half to full day
Moderate (around $15 USD entry fee)
Tulum
A stunning coastal Mayan ruin overlooking the Caribbean Sea, offering a unique blend of history and natural beauty.
Historical/Beach
Full day
Moderate (around $10 USD entry fee for ruins)
Xcaret Park
An eco-archaeological park offering a mix of cultural performances, wildlife exhibits, and adventure activities.
Adventure/Cultural
Full day
Expensive (around $120 USD for full-day ticket)
Must-Try Local Dishes
Cochinita Pibil
Slow-roasted pork marinated in citrus and achiote, wrapped in banana leaves.
Main Course
Contains pork, not vegetarian
Ceviche
Fresh raw fish cured in lime juice, mixed with tomatoes, onions, and cilantro.
Appetizer
Gluten-free, can be made vegetarian with tofu
Sopa de Lima
A traditional Yucatan soup made with lime, chicken, and tortilla strips.
Soup
Contains chicken, not vegetarian
Popular Activities
Snorkeling
Scuba diving
Zip-lining
ATV tours
Cenote exploration
Beach lounging
Spa treatments
Yoga retreats
Best Time to Visit
December to April
This is the most popular time to visit due to pleasant weather and lower humidity. It's ideal for beach activities and exploring ancient ruins.
24-30°C
75-86°F
Practical Information
Language
- Official: Spanish
- Widely spoken: English
- English: Widely spoken in tourist areas, moderately spoken elsewhere
Currency
Mexican Peso (MXN)
Time Zone
Eastern Standard Time (EST) (UTC-5), Eastern Daylight Time (EDT) (UTC-4) during daylight saving time
Electricity
127VV, 60HzHz
Safety Information
Overall Safety Rating: Exercise caution
Cancun, Riviera Maya, and the Yucatan are generally safe for tourists, but petty crime and scams can occur. Stay alert and take precautions.
Important Precautions:
- • Use official taxis or ride-sharing apps
- • Avoid walking alone at night in unfamiliar areas
- • Be cautious of strangers offering unsolicited help or services
Getting there
By air
- Cancun International Airport • 20 km from Cancun city center
By bus
Cancun Bus Station, Playa del Carmen Bus Station
Getting around
Public transport
Affordable and efficient, but can be crowded during peak times.
Taxis
Available • Apps: Uber, Didi
Rentals
Car, Bike, Scooter
Neighborhoods
Hotel Zone
Downtown Cancun
Playa del Carmen
Day trips
Isla Mujeres
20 km from Cancun • Half to full day
A small island known for its beautiful beaches, snorkeling, and relaxed atmosphere.
Valladolid
150 km from Cancun • Full day
A colonial town with a rich history, known for its beautiful architecture and nearby cenotes.
Holbox Island
150 km from Cancun • Full day to overnight
A car-free island known for its pristine beaches, bioluminescent waters, and wildlife.
Festivals
Carnaval de Cancun • February/March (dates vary)
Festival de la Música Mexicana • June
Day of the Dead (Día de los Muertos) • November 1-2
Pro tips
- Visit Chichen Itza early in the morning to avoid crowds and heat
- Explore the cenotes for a unique and refreshing experience
- Try local street food for an authentic culinary experience
- Learn a few basic Spanish phrases to enhance your interaction with locals
- Use reef-safe sunscreen to protect the marine environment
From $25
per person
Price varies by option
Secure booking
Free cancellation available
Instant confirmation
