Xel-Ha Tickets with Transportation included
Active
9h - 10h
For a full refund, cancel at least 24 hours before the scheduled departure time.
Instant confirmation
Mobile or paper ticket accepted
About this experience
Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along the Riviera Maya, you can have an amazing jungle adventure, as you explore a lagoon, cenotes, caves and a hidden beach. You can bike around the lush grounds or simply lay down in an inner tube and drift along the river. And if you love snorkelling, you're in for a treat, because gear is included, with mask, fins and flotation vest. Relax on comfy lounge chairs or take a nap in a hammock. Lockers, restrooms, changing rooms, showers and a towel are available for use. This park is the perfect place for families to create unforgettable memories. You'll get unlimited ice, soft drinks and mineral water to keep you cool! and if it's your birthday, we've got a special surprise just for you!
we've got you covered with transport to and from your hotel!
The All-Inclusive option includes breakfast, lunch buffet and an open bar.
Available options
Xel-Ha Light & Transportation
Soft drinks, ice mineral water<br/>Pickup included
Xel-Ha All-Inclusive &Transpor
Breakfast, buffet, open bar: Breakfast from 9.30-11.30am. Snacks and lunch buffet from 11:30am-5:30pm. Local open bar & unlimited soft drinks<br/>Pickup included
What's included
The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
Inner tubes and bicycles are available for use
Hotel pickup and drop-off
The Light option includes unlimited soft drinks, ice and mineral water
Use of lounge chairs, hammocks and rest areas
You will receive your park entry wristband on the bus on the way to the park.
Access to showers, lockers and towels
special surprise if it is your birthday
visitors will have access to more than 50 attractions including guided tours inside the park
Snorkeling gear is included, with mask, fins and flotation vest
Detailed itinerary
1
Stop 1
Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.
Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.
Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.
New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.
Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.
2
Water Activities:
-Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Fun descent, Snorkeling,
3
Land Activities:
Scenic View, -Children Playground, -Secrets of the Jungle, -Tranditions of the Mayab, -Treasures of the Inlet, -Meet a Manatee, -Path of Consciousness, -The Land of Huh, -Jungle Train
4
Air Activities:
Cliff of Courage, -La Quebrada, -Floating Bridge, -World Of Adventure, -Rope Swing
5
Special Activities at extra cost:
-Adrenalina Jetboat Ride(Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm)
-Sea Trek®(Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years -important to try the helmet before the activity)
-Snuba®(Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years -important to know how to swim)
6
All-inclusive Food & Beverages at Restaurants and Bars:
-Chulavista Restauran, t-La Cocina del Pueblo Restaurant, -La Terraza Restaurant, -Jardín Corona Restaurant, -Bar del Puente, -Chulavista Bar, -Jardín Corona Bar, -Bar del Pueblo
What's not included
Gratuities
Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
Souvenirs (Available to purchase)
Photos (Available to purchase)
Light option does not include food and alcoholic beverages
Available languages
Guide guide
EN
ES
Reviews breakdown
Viator
4.3
159 reviews
5★
107
4★
23
3★
16
2★
3
1★
10
Tripadvisor
4.4
427 reviews
5★
291
4★
72
3★
39
2★
15
1★
10
Important information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Important: Children must be accompanied by an adult all the time.
With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
The Voucher schedule is informative and it does not indicate your pick-up time.
The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
Tours and days of operation are subject to availability and changes.
All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
Some activities like underground rivers have a check point for health issues
Infants are unable to thermoregulate, meaning they can only swim in certain areas.
Important notes
Hey, just a heads-up that you'll be redeeming your ticket at your pickup.
When you arrive, just show your printed or digital voucher, your photo ID and the credit card you used to make the purchase, and you'll be all set to board the bus and get your wristband to enter the park. If you have any questions, our friendly team is here to help. You'll find an interactive map to help you get around here: https://maps.xcaret.com/xh/en
About Cancun, Riviera Maya & the Yucatan
Cancun, Riviera Maya, and the Yucatan offer a captivating blend of stunning beaches, ancient Mayan ruins, and vibrant culture. This region is renowned for its turquoise waters, lush jungles, and rich history, making it a top destination for travelers seeking both relaxation and adventure.
Top Attractions
Chichen Itza
One of the New Seven Wonders of the World, Chichen Itza is an ancient Mayan city featuring the iconic El Castillo pyramid.
Historical
Half to full day
Moderate (around $15 USD entry fee)
Tulum
A stunning coastal Mayan ruin overlooking the Caribbean Sea, offering a unique blend of history and natural beauty.
Historical/Beach
Full day
Moderate (around $10 USD entry fee for ruins)
Xcaret Park
An eco-archaeological park offering a mix of cultural performances, wildlife exhibits, and adventure activities.
Adventure/Cultural
Full day
Expensive (around $120 USD for full-day ticket)
Must-Try Local Dishes
Cochinita Pibil
Slow-roasted pork marinated in citrus and achiote, wrapped in banana leaves.
Main Course
Contains pork, not vegetarian
Ceviche
Fresh raw fish cured in lime juice, mixed with tomatoes, onions, and cilantro.
Appetizer
Gluten-free, can be made vegetarian with tofu
Sopa de Lima
A traditional Yucatan soup made with lime, chicken, and tortilla strips.
Soup
Contains chicken, not vegetarian
Popular Activities
Snorkeling
Scuba diving
Zip-lining
ATV tours
Cenote exploration
Beach lounging
Spa treatments
Yoga retreats
Best Time to Visit
December to April
This is the most popular time to visit due to pleasant weather and lower humidity. It's ideal for beach activities and exploring ancient ruins.
24-30°C
75-86°F
Practical Information
Language
- Official: Spanish
- Widely spoken: English
- English: Widely spoken in tourist areas, moderately spoken elsewhere
Currency
Mexican Peso (MXN)
Time Zone
Eastern Standard Time (EST) (UTC-5), Eastern Daylight Time (EDT) (UTC-4) during daylight saving time
Electricity
127VV, 60HzHz
Safety Information
Overall Safety Rating: Exercise caution
Cancun, Riviera Maya, and the Yucatan are generally safe for tourists, but petty crime and scams can occur. Stay alert and take precautions.
Important Precautions:
- • Use official taxis or ride-sharing apps
- • Avoid walking alone at night in unfamiliar areas
- • Be cautious of strangers offering unsolicited help or services
Getting there
By air
- Cancun International Airport • 20 km from Cancun city center
By bus
Cancun Bus Station, Playa del Carmen Bus Station
Getting around
Public transport
Affordable and efficient, but can be crowded during peak times.
Taxis
Available • Apps: Uber, Didi
Rentals
Car, Bike, Scooter
Neighborhoods
Hotel Zone
Downtown Cancun
Playa del Carmen
Day trips
Isla Mujeres
20 km from Cancun • Half to full day
A small island known for its beautiful beaches, snorkeling, and relaxed atmosphere.
Valladolid
150 km from Cancun • Full day
A colonial town with a rich history, known for its beautiful architecture and nearby cenotes.
Holbox Island
150 km from Cancun • Full day to overnight
A car-free island known for its pristine beaches, bioluminescent waters, and wildlife.
Festivals
Carnaval de Cancun • February/March (dates vary)
Festival de la Música Mexicana • June
Day of the Dead (Día de los Muertos) • November 1-2
Pro tips
- Visit Chichen Itza early in the morning to avoid crowds and heat
- Explore the cenotes for a unique and refreshing experience
- Try local street food for an authentic culinary experience
- Learn a few basic Spanish phrases to enhance your interaction with locals
- Use reef-safe sunscreen to protect the marine environment
From $25
per person
Price varies by option
Secure booking
Free cancellation available
Instant confirmation
