Private Transportation for Up to 10 Passengers Puerto Plata

Step-by-Step Service Description (From Booking to Arrival)
1. Booking Confirmation

Once your reservation is submitted, you will receive an instant confirmation with all the details of your booking. Our team reviews your information to ensure everything is correct.

2. Contact & Coordination

Within a short time, you will receive a message through Viator/GetYourGuide or WhatsApp to:

Confirm your pickup location

Confirm your pickup time

Ask for any additional details (group size, luggage, special needs, etc.)

You may contact us anytime for adjustments.

3. Day Before the Service

We send a reminder message with:

The driver’s name

Vehicle description

Meeting instructions

Live contact number

This helps ensure a smooth and safe pickup.

4. Pickup Day – Driver Arrival

Your driver arrives 10 minutes before the scheduled time.
Depending on your pickup point:

Cruise Ports (Amber Cove / Taino Bay):
The driver waits at the designated meeting area with a sign showing your name. Ports do not allow vehicles inside restricted zones, so you will walk a short distance to the meeting point.

Hotels & Resorts:
The driver meets you at the main lobby entrance.

Airbnb / Private Residences:
The driver waits outside the exact address provided.

5. Greeting & Assistance

Your driver greets you with a warm welcome and helps with:

Luggage

Seating arrangements

Making sure everyone is comfortable

Cold bottled water is provided, and you may choose your preferred music.

6. Safety & Comfort Check

Before departure, the driver ensures:

All passengers are seated safely

Air conditioning is set to your preference

The route is confirmed based on your destination and any requested stops

7. Smooth & Private Transportation

Enjoy a clean, spacious, air-conditioned vehicle for up to 10 passengers.
Your ride includes:

Comfortable seating

Smooth driving

Local insight if you’d like recommendations

Optional photo stops or breaks, if requested

8. Arrival at Your Destination

Your driver takes you directly to your drop-off point:

Hotel

Cruise port

Airport

Restaurant

Excursion meeting point

Any location you choose in Puerto Plata

The driver assists with unloading luggage and confirms that everything is in order before ending the service.

9. End of Service & Follow-Up

If requested, we can also schedule:

Return transportation

Multi-stop trips

Future bookings during your stay

We are always happy to accommodate your needs.