• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Validity Date: eSIM plan starts upon installation.
• Plan Type: Mobile Data only. Voice and SMS not supported.
• Mobile Hotspot: Supported.
• Billing: One-time prepaid package with no auto-renewals or contracts.
• Compatibility: Works with eSIM-compatible devices that are not carrier locked. Please be aware that most devices bought in China and Hong Kong do not support eSIM. It’s advisable to check online to see if your device is eSIM-compatible, or contact your service provider.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Support: Please respond to the email from the Viator Supplier for any assistance or queries.
• Expiration: Start using the eSIM within one-month of purchase.
• *Connections to major local mobile network at 4G LTE or 5G speeds, depending on availability.
Highlights:
• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Data plan validity starts immediately when eSIM is installed.
Includes:
• Unlimited Prepaid Data eSIM.
• Daily plans: Daily resets every 24 hours, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps).
• Fixed plans: After the selected high-speed data allowance is used, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps).
• This eSIM is data only. It does not include a phone number to make phone calls or send SMS messages.
Your eSIM can be activated from any location with a stable internet connection.
Where to find my eSIM?
• Your eSIM QR will be delivered by Viator Supplier via Email within minutes.
• In the email, the eSIM is attached as a PDF file.
• If you couldn't locate it as it may have landed in spam folder, search for "Viator Supplier" email.
• Should you wish to receive it directly to your email address, send us an email at hello@frewie.com with your email and Booking Reference: BR-10 digits (Located in your booking voucher),
• Alternatively, respond to the email from the Viator Supplier.
eSIM Important Notes
• Please ensure that you have an eSIM compatible and network-unlocked device, and the travel itinerary is confirmed. Please refer to this link https://www.frewie.com/help/device-compatibility/ .
• Data plan validity starts immediately when eSIM is installed (Expiry date - 30 days from the purchase date).
• You may install eSIM before traveling (before your flight) or, at your destination when you need it.
• To successfully install eSIM, a stable Internet connection is required.
• All Data plans (5G/4G/LTE Speed) will thereafter follow unlimited data under *FUP for the duration of the validity plan.
• eSIM can only be installed once. Do NOT DELETE / REMOVE your eSIM from your device after successful installation.
• You can have different eSIM plans installed on your device.
• Data speed varies depending on the country and location.
Confirmation
• You'll get confirmation and eSIM QR email from ‘Viator Supplier’ within minutes.
Support
• For all queries, email hello@frewie.com and provide us your email with Booking Reference: BR-10 digits (Located in your booking voucher), or eSIM ID: FT-9 digits (eSIM PDF),
• Alternatively, respond to the email from the Viator Supplier for any assistance or queries.
Cancellation policy
• No cancellations, refunds, or changes can be made. Refund is on case-to-case basis if eSIM has not been activated.
Kota Kinabalu, the capital of Sabah, is a vibrant city nestled between the South China Sea and the lush mountains of Borneo. Known for its stunning natural beauty, rich cultural heritage, and warm hospitality, it's a gateway to some of the world's most breathtaking landscapes, including Mount Kinabalu and the Tunku Abdul Rahman Marine Park.
A UNESCO World Heritage Site and the highest peak in Southeast Asia, offering challenging climbs and breathtaking views.
A group of five islands known for their pristine beaches, coral reefs, and marine life.
A stunning mosque with a unique architectural design, featuring a pink-domed roof and surrounded by a man-made lagoon.
A comprehensive museum showcasing the history, culture, and natural heritage of Sabah.
A bustling market offering a variety of souvenirs, handmade crafts, and local delicacies.
A traditional Sabahan dish made with raw fish marinated in lime juice, ginger, and chili.
A sweet and savory glutinous rice cake wrapped in banana leaves, often filled with palm sugar and peanuts.
A steamed glutinous rice cake with a sweet and tangy flavor, often served with coconut milk.
A spicy noodle soup with a rich, aromatic broth, typically made with seafood, chicken, or beef.
This is the dry season, offering sunny weather and lower humidity, ideal for outdoor activities and beach trips.
Malaysian Ringgit (MYR)
GMT+8
240VV, 50HzHz
Kota Kinabalu is generally safe for tourists, with low crime rates. However, petty crime and scams can occur, so it's essential to stay vigilant and take necessary precautions.
Kota Kinabalu Bus Terminal
Affordable and widely available, but can be crowded during peak hours.
Available • Apps: Grab
Car, Bike, Scooter
Explore the beautiful islands of the Tunku Abdul Rahman Marine Park, known for their pristine beaches, coral reefs, and marine life.
A UNESCO World Heritage Site and the home of Mount Kinabalu, offering stunning landscapes, diverse wildlife, and challenging trekking routes.
A relaxing retreat featuring natural hot springs, lush rainforests, and a variety of outdoor activities.
Price varies by option