• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Validity Date: eSIM plan starts upon installation.
• Plan Type: Mobile Data only. Voice and SMS not supported.
• Mobile Hotspot: Supported.
• Billing: One-time prepaid package with no auto-renewals or contracts.
• Compatibility: Works with eSIM-compatible devices that are not carrier locked. Please be aware that most devices bought in China and Hong Kong do not support eSIM. It’s advisable to check online to see if your device is eSIM-compatible, or contact your service provider.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Support: Please respond to the email from the Viator Supplier for any assistance or queries.
• Expiration: Start using the eSIM within one-month of purchase.
• *Connections to major local mobile network at 4G LTE or 5G speeds, depending on availability.
Highlights:
• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Data plan validity starts immediately when eSIM is installed.
Includes:
• Unlimited Prepaid Data eSIM.
• Daily plans: Daily resets every 24 hours, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps).
• Fixed plans: After the selected high-speed data allowance is used, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps).
• This eSIM is data only. It does not include a phone number to make phone calls or send SMS messages.
Global Coverage - Albania- Vodafone, Algeria- Orascom, Andorra- Telecom, Argentina-AMX, Armenia- Vivacell, Austria -A1, Australia- Vodafone, Azerbaijian-Azercell, Bahrain-Zain, Bangladesh- Grameenphone, Belarus- Unitary, Belgium-Proximus, Bolivia-Telefonica, Bosnia and Herzegovina- BH, Brazil-TIM, Bulgaria-Telenor, Canada- Telus, Chad- Zain, Chile-Claro, China- China Mobile, Colombia-Claro, Costa Rica- Claro, Croatia-Tele2, Cyprus-Cytamobile, Czech Republic-O2, Denmark-TDC, Donimican Republic-Claro, Ecuador-Claro, Egypt-Etisalat, El Salvador-Personal, Estonia-Tele2, Faroe Island-Vodafone, Finland-Elisa, France-Orange, French Guiana- Bouygues, Georgia-Geocell, Germany-O2, Ghana-Vodafone, Gilbraltar-Gibtelecom, Greece-Vodafone, Guadeloupe-Dauphin, Guatemala-Claro, Honduras-Claro, Hong Kong-SmarTone, Hungary-Telenor, Iceland-Siminn, India-Idea/Airtel, Indonesia- Telkomsel, Ireland-Vodafone, Israel- Pelephone, Italy-Wind, Jamaica- Cable & Wireless, Japan-Docomo, Jordan-ZAIN, Kazakhstan-KaRTel, Kenya- Zain, Kosovo-IPKO, Kuwait-ZAIN, Kyrgyzstan-Sky Mobile, Latvia-Tele2, Liechtenstein-FL1, Lithuania-BITE, Luxemburg-Orange, Macau- CTM, Macedonia- VIP Mobile, Madagascar-Airtel, Malawi-Airtel, Malaysia-Digi/Celcom, Malta-Vodafone, Mauritius-Cellplus, Mexico-AT&T, Moldova-Orange, Mongolia-Skytel, Montenegro-MTEL, Morocco-Medi, Nepal-Ncell, Netherland-Vodafone, New Zealand- Vodafone, Nicaragua-Claro, Niger-Zain, Nigeria- Glo, Norway-Telenor, Pakistan-Jazz, Panama-Telefonica, Paraguay-Tigo, Peru-Claro, Philippines- Globe, Poland-Orange, Portugal-Vodafone, Puerto Rico- PRTCI, Qatar-Vodafone, Reunion-Telco, Romania-Orange, Saint Kitts and Nevis- Cable& Wireless, Saint Lucia-Cable& Wireless, Saint Vincent & Grenadines-C&W, Saudi Arabia-Etisalat, Serbia-VIP Mobile, Singapore-Singtel, Slovakia-Orange, Slovenia-Mobitel, South Africa- Vodacom, South Korea- KT, Spain-Orange, Sri Lanka-Mobitel, Sweden-Tele2, Switzerland-SALT, Taiwan-Chunghwa, Tanzania-ZAIN, Thailand-AIS/DTAC, Tunisia- Orange, Turkey-Turkcell, Turks & Caicos Island-C&W, Uganda-Airtel, Ukraine- KyivStar, United Arab Emirates- DU, United Kingdom-O2 UK, United States -T-Mobile/AT&T, Uruguay-Antel, Uzbekistan-Unitel, Venezuela-Digitel, Zambia-Airtel.
*(Inclusive Major Airport Hubs)-Singapore-Singtel, Thailand-AIS/DTAC, Japan-Docomo, Qatar-Vodafone, Pakistan-Jazz, China-China Unicom, South Korea-SK Telecom, India-Airtel/Vodafone, Malaysia-Celcom/Digi, Philippines-Globe/Smart, United Arab Emirates-Etisalat, Hong Kong-3/SmarTone)
Your eSIM can be activated from any location with a stable internet connection
Where to find my eSIM?
• Your eSIM QR will be delivered by Viator Supplier via Email within minutes.
• In the email, the eSIM is attached as a PDF file.
• If you couldn't locate it as it may have landed in spam folder, search for "Viator Supplier" email.
• Should you wish to receive it directly to your email address, send us an email at hello@frewie.com with your email and Booking Reference: BR-10 digits (Located in your booking voucher),
• Alternatively, respond to the email from the Viator Supplier.
eSIM Important Notes
• Please ensure that you have an eSIM compatible and network-unlocked device, and the travel itinerary is confirmed. Please refer to this link https://www.frewie.com/help/device-compatibility/ .
• Data plan validity starts immediately when eSIM is installed (Expiry date - 30 days from the purchase date).
• You may install eSIM before traveling (before your flight) or, at your destination when you need it.
• To successfully install eSIM, a stable Internet connection is required.
• All Data plans (5G/4G/LTE Speed) will thereafter follow unlimited data under *FUP for the duration of the validity plan.
• eSIM can only be installed once. Do NOT DELETE / REMOVE your eSIM from your device after successful installation.
• You can have different eSIM plans installed on your device.
• Data speed varies depending on the country and location.
Confirmation
• You'll get confirmation and eSIM QR email from ‘Viator Supplier’ within minutes.
Support
• For all queries, email hello@frewie.com and provide us your email with Booking Reference: BR-10 digits (Located in your booking voucher), or eSIM ID: FT-9 digits (eSIM PDF),
• Alternatively, respond to the email from the Viator Supplier for any assistance or queries.
Cancellation policy
• No cancellations, refunds, or changes can be made. Refund is on case-to-case basis if eSIM has not been activated.
Almaty, the largest city in Kazakhstan, is a vibrant blend of modern urban life and stunning natural beauty. Known for its apple orchards, scenic mountain backdrop, and rich cultural heritage, it offers a unique travel experience with its bustling markets, Soviet-era architecture, and nearby outdoor adventures.
Kok Tobe Hill offers panoramic views of Almaty and the surrounding mountains. It's a popular spot for tourists and locals alike, featuring a TV tower, a small amusement park, and a restaurant.
Zenkov Cathedral, also known as the Ascension Cathedral, is a wooden Russian Orthodox church located in Panfilov Park. It's one of the largest wooden buildings in the world and a notable example of Russian architecture.
Green Bazaar is a bustling market where you can find fresh produce, spices, dried fruits, and local crafts. It's a great place to experience the local culture and sample traditional Kazakh cuisine.
Medeu Skating Rink is a popular destination for ice skating and ice hockey. Located in the mountains, it offers stunning views and a unique sporting experience.
Big Almaty Lake is a stunning high-altitude lake located in the Ile Alatau National Park. It's a popular spot for hiking, picnicking, and enjoying the breathtaking views of the surrounding mountains.
A traditional Kazakh dish made with boiled meat (usually horse or lamb) and noodles, served with a broth.
A hearty noodle soup with chunks of meat, vegetables, and a rich broth.
Grilled skewers of marinated meat, usually lamb, chicken, or beef.
Deep-fried dough balls, often served as a snack or breakfast item.
This is the best time to visit Almaty for outdoor activities and sightseeing. The weather is warm and pleasant, perfect for exploring the city and its surroundings.
Kazakhstani Tenge (KZT)
ALMT (Almaty Time, GMT+6)
220VV, 50HzHz
Almaty is generally safe for tourists, but petty crime such as pickpocketing and scams can occur, especially in crowded areas and on public transport. Violent crime is rare, but travelers should exercise caution at night and in poorly lit areas. Political protests and demonstrations can occur, so it's best to avoid large gatherings.
Almaty-2 Railway Station
Sayarnaya Bus Station, Sairam Bus Station
Buses are the most common form of public transport in Almaty. They are affordable but can be crowded during peak hours.
Available • Apps: Yandex.Taxi
Car, Bike, Scooter
Charyn Canyon is a stunning natural wonder located about 200 km east of Almaty. Known as the 'Grand Canyon of Kazakhstan,' it offers breathtaking views, hiking trails, and a unique desert landscape.
The Kolsai Lakes are a series of three stunning alpine lakes located in the Kolsai Lakes National Park. They offer breathtaking views, hiking trails, and a serene mountain setting.
Issyk Glacier is a unique glacier located about 60 km east of Almaty. It's one of the few glaciers in the world that can be reached by car, making it a popular destination for day trips.
Price varies by option