With this stress-free service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our professional staff will help you get the most out of your vacation by taking you to the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle.
- Flexible and convenient pickup times and locations
- Comfortable and air-conditioned vehicles
- Affordable pricing at all our service areas
One-Way Transportation: Hotels to Airport<br/>Coverage: Select this option if your hotel is located at Tulum Downtown or Tulum Hotel Zone areas<br/>Pickup included
One-Way Transportation: Hotels to Airport<br/>Coverage: Select this option if your hotel is located at Puerto Aventuras or Akumal areas<br/>Pickup included
Roundtrip Transportation: Airport to Hotels AND Hotels to Airport.<br/>Coverage: Select this option if your hotel is located at Tulum Downtown or Tulum Hotel Zone areas<br/>Pickup included
To make your travels easier and to provide you with a more seamless vacation experience, we offer convenient and affordable transportation services that quickly and efficiently takes you from the Cancun International airport to your hotel or back, if needed.
Riding our private services is often more affordable than a taxi or other transport service and we have a variety of routes to provide you with all of the flexibility that you might need. Simply book the option of your choice and your reservation will be instantly confirmed.
Here are the options that we have available for our transportation services:
- Arrivals
- Departures
- Roundtrip
When you arrive at the airport and wish to be taken to your hotel, you can find our staff waiting for you with a sign with your name. When it is time to leave your hotel, you will be picked up in the lobby of your hotel.
For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup.
Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time. If by any chance, you encounter any issues locating your driver please go to any of the following meeting points:
- Terminal 2 (Domestic arrivals) at Welcome Bar
- Terminal 2 (International arrivals) at Welcome Bar
- Terminal 3 at Margaritaville Bar
- Terminal 4 at Welcome Bar
**Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup.
Departures: Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time. Please present your confirmation or photo ID upon pickup.
Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
Transfer services are not exchangeable for any other services/routes.
Playa del Carmen is a vibrant coastal city in Mexico's Yucatan Peninsula, known for its stunning beaches, turquoise waters, and rich Mayan heritage. It's a perfect blend of relaxation and adventure, offering everything from world-class resorts to ancient ruins and vibrant nightlife.
A vibrant pedestrian street stretching over 20 blocks, lined with shops, restaurants, bars, and street performers. It's the heart of Playa del Carmen's nightlife and shopping scene.
An eco-archaeological park offering a mix of natural beauty, cultural performances, and adventure activities. It's one of the most famous attractions in the Riviera Maya.
A stunning natural sinkhole with crystal-clear turquoise waters, perfect for swimming, snorkeling, and diving. It's a popular spot for a refreshing dip in the jungle.
Ancient Mayan ruins perched on a cliff overlooking the Caribbean Sea. This UNESCO World Heritage Site offers a breathtaking blend of history and natural beauty.
An underwater museum featuring over 500 life-sized sculptures submerged in the waters off Playa del Carmen. It's a unique snorkeling and diving experience.
A traditional Yucatecan dish made with marinated pork, slow-cooked in banana leaves. It's tender, flavorful, and often served with pickled onions and habanero salsa.
A fresh seafood dish made with raw fish or shrimp marinated in lime juice, mixed with tomatoes, onions, and cilantro. It's a refreshing and light dish perfect for the tropical climate.
Marinated pork cooked on a vertical spit and served on corn tortillas with pineapple, onions, and cilantro. It's a popular street food dish with a unique blend of sweet and savory flavors.
A Yucatecan specialty made with fried tortillas stuffed with refried beans and topped with shredded chicken, pickled onions, and habanero salsa. It's a flavorful and satisfying snack.
This is the most popular time to visit with perfect weather, low humidity, and minimal rain. It's ideal for beach activities, exploring ruins, and enjoying outdoor adventures.
Mexican Peso (MXN)
Eastern Standard Time (EST) (GMT-5), Eastern Daylight Time (EDT) (GMT-4) during daylight saving time
127VV, 60HzHz
Playa del Carmen is generally safe for tourists, but petty crime and scams can occur, especially in crowded areas and tourist hotspots. Exercise caution and be aware of your surroundings.
ADO Bus Terminal
Buses are the most common and affordable way to get around. They are frequent and cover most areas.
Available • Apps: Uber, Didi
Car, Bike, Scooter
A beautiful island known for its stunning beaches, crystal-clear waters, and world-class diving and snorkeling. It's a popular day trip from Playa del Carmen.
A charming town with ancient Mayan ruins, beautiful beaches, and a bohemian vibe. It's a popular destination for history lovers, beachgoers, and nature enthusiasts.
A small coastal village known for its beautiful beaches and clear waters, as well as its population of wild sea turtles. It's a great spot for snorkeling and relaxation.
Price varies by option