The Hell's Gate Experience
Active
2h - 3h
For a full refund, cancel at least 24 hours before the scheduled departure time.
Instant confirmation
Mobile or paper ticket accepted
About this experience
Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.
Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.
Available options
The Hell's Gate Experience
What's included
Guided or Self-Guided Geothermal Walk
Complimentary Māori carving
Bathe in Mud Bath & Sulphur Spas
Detailed itinerary
1
Stop 1
Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.
What's not included
Food & Drink
Towels & Swimwear
Available languages
Guide guide
EN
Written guide
EN
Reviews breakdown
Viator
4.7
81 reviews
5★
63
4★
13
3★
4
2★
1
1★
0
Tripadvisor
4.7
236 reviews
5★
193
4★
26
3★
13
2★
3
1★
1
Important information
Wheelchair accessible
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travellers with heart problems or other serious medical conditions
The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
Important notes
Please present voucher at reception to receive your entry ticket.
About Rotorua
Rotorua is renowned for its geothermal activity, Maori culture, and stunning natural landscapes. The city is a hub for geothermal wonders, including geysers, hot springs, and mud pools, making it a unique and appealing destination for nature lovers and cultural enthusiasts.
Top Attractions
Te Puia
Te Puia is a geothermal park and cultural center showcasing Maori culture and geothermal activity. Visitors can see geysers, mud pools, and traditional Maori performances.
Nature/Cultural
2-3 hours
$45-60 NZD
Wai-O-Tapu Thermal Wonderland
This geothermal park features colorful hot springs, geysers, and bubbling mud pools. It's one of the most visited attractions in Rotorua.
Nature
2-3 hours
$38 NZD
Redwoods Treewalk
A unique night walk through the Redwoods forest on illuminated platforms. The experience offers a magical view of the towering trees and the night sky.
Nature/Adventure
1-2 hours
$50-70 NZD
Must-Try Local Dishes
Hangi
A traditional Maori feast cooked in an earth oven using geothermal heat. The meal typically includes meat, kumara (sweet potato), and vegetables.
Dinner
Can be adapted for vegetarian and vegan diets
Whitebait Fritters
A delicacy made from tiny whitebait fish, mixed with egg and fried into a fritter. It's a popular dish in the region.
Lunch
Contains fish
Rewena Bread
A traditional Maori bread made from fermented potato and flour, cooked in a hangi or oven.
Breakfast/Snack
Vegetarian
Popular Activities
Ziplining
Mountain biking
White water rafting
Black water rafting
Spa treatments
Hot spring soaking
Scenic walks
Maori cultural experiences
Best Time to Visit
December to February (Summer)
Summer is the peak tourist season in Rotorua, offering warm weather and long daylight hours. This is the best time for outdoor activities and exploring the geothermal attractions.
21-25°C
70-77°F
Practical Information
Language
- Official: English, Maori
- Widely spoken: English
- English: Widely spoken
Currency
New Zealand Dollar (NZD)
Time Zone
GMT+12
Electricity
230VV, 50HzHz
Safety Information
Overall Safety Rating: Generally safe
Rotorua is generally a safe destination for travelers. However, it's always important to take basic precautions to ensure a safe and enjoyable trip.
Important Precautions:
- • Keep valuables secure and out of sight
- • Be cautious of strangers offering unsolicited services or tours
- • Avoid walking alone at night in poorly lit areas
Getting there
By air
- Rotorua Regional Airport • 5 km from city center
By bus
Rotorua Bus Depot
Getting around
Public transport
The bus system is efficient and affordable, with frequent services to key locations.
Taxis
Available • Apps: Uber, Ola
Rentals
Car, Bike, Scooter
Neighborhoods
Rotorua Central
Ohinemutu
Day trips
Waitomo Caves
100 km from Rotorua • Full day
The Waitomo Caves are famous for their stunning limestone formations and glowworm caves. Visitors can take guided tours through the caves and experience the magical glowworm displays.
Taupo
60 km from Rotorua • Half day to full day
Taupo is a lakeside town known for its stunning natural beauty and adventure activities. Visitors can enjoy hiking, kayaking, and exploring the nearby geothermal parks.
Festivals
Rotorua Festival of Lights • Late November to early January
Pro tips
- Visit geothermal parks early in the morning to avoid crowds and see the geysers erupt
- Book cultural experiences and tours in advance, especially during peak tourist seasons
- Try local Maori cuisine, such as hangi and rewena bread, for an authentic Rotorua experience
- Pack layered clothing, as the weather can change quickly and geothermal activity can make the air feel warmer
- Use the AT HOP card for discounted fares on public transport
From $25
per person
Price varies by option
Secure booking
Free cancellation available
Instant confirmation
