Xel-Ha Tour All Inclusive from Playa del Carmen & Tulum

Playa del Carmen , Mexico

Xel-Ha Tour All Inclusive from Playa del Carmen & Tulum

Active

10h

For a full refund, cancel at least 24 hours before the scheduled departure time.

Instant confirmation

Mobile or paper ticket accepted

About this experience

XAt Xel-Há, you're in control; the experience of this natural wonder is entirely up to you. With unlimited food, drinks, and exciting activities included, every moment is designed for effortless enjoyment. Whether you're looking for relaxation or adventure, this stunning water park invites you to create unforgettable memories in total comfort.

Savor gourmet Mexican cuisine and enjoy an all-day open bar, all without breaking the bank.
Swim in crystal-clear cenotes, float down a lazy river through lush jungle, and snorkel in a vibrant cove teeming with tropical fish.
Soar over turquoise waters on zip lines, jump from the iconic Cliff of Valor, or relax in hidden hammocks.

Kids love the scenic train and shallow snorkeling coves, while adults relax in the riverside spa or explore underground rivers. No other destination combines nature, adventure, and luxury with such perfection.

Limited availability: Reserve your paradise day today!

Available options

Xel-Ha Tour All Inclusive from Playa del Carmen & Tulum

Pickup included

What's included

World of Adventure: games of ropes, zip lines and jumps from 5 meters high

Unlimited snorkeling in the river and inlet

Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required)

Round trip transportation

Rest areas with lounge chairs and hammocks.

Buffet lunch from 11:30 am to 5:30 pm

Unlimited national open bar and Bevergaes

Detailed itinerary

In an all-inclusive park such as Xel-Há, you are the one who chooses how you take the greatest advantage out of it. The site puts at your disposal all food, drinks and activities in order to spend unforgettable moments in a completely effortless comfort. All you have to do is choose how to enjoy the day. You will feel peace and happiness as you have never experienced before in a unique and natural environment, as well as the envy of many other destinations.

It is, without a doubt, an excellent theme park for the whole family to enjoy. There is something special for every taste waiting for your arrival. Come immerse yourself in amazing cenotes, lagoons and an inlet or enjoy a spa, water zip-lines, slides, high jumps and many other activities that you will only find at Xel-Há.

What's not included

Optional water activities

Available languages

Guide guide

EN ES

Important information

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

Wear swimsuit, water shoes and insect repellent; Bring a change of extra clothes and towel.

Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well

It is not possible to make a date change the same day of your visit.

If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full

We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus

We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass

Important notes

For this tour we have meeting points in Cancún, Playa del Carmen and Tulum, people who are in hotels where we do not provide pick-ups (dowtown hotels and Airbnb´s). Please contact the customer service of the tour operator to check if we can pick you up or if we will offer you a meeting point.

Cancún:
**Marina Puerto Cancún
Blvd. Kukulcan 1, Puerto Juarez, Zona Hotelera, 77500 Cancún, Q.R.
https://goo.gl/maps/pURSCXU6CEMbseeaA

**Wyndham Garden Cancun Downtown
Av Tulum #220-Manzana 14, 4, 77500 Cancún, Q.R.
https://g.page/Cancun-Wyndham?share

Playa del Carmen
**Plaza las Perlas
Av. Constituyentes LB, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R.
https://goo.gl/maps/FDo3U8r2BQsY65mz7

**Plaza Antigua
10 Av. Sur 10, Playacar, 77717 Playa del Carmen, Q.R.
https://goo.gl/maps/eBrsPMzPvX7Uijs68

Tulum
**Aloft Tulum
Av. Coba Manzana 05 Lote 01, 77760 Tulum, Q.R.
https://g.page/alofttulum?share

One our agents will send you a bording pass that you need to print to board your transportation. Please, in case you will go to a meeting point, confirm the location, since you cannot arrive on your own and board the transportation without warning and without having the Boarding Pass that the tour operator will send you.

The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.

About Playa del Carmen

Playa del Carmen is a vibrant coastal city in Mexico's Yucatan Peninsula, known for its stunning beaches, turquoise waters, and rich Mayan heritage. It's a perfect blend of relaxation and adventure, offering everything from world-class resorts to ancient ruins and vibrant nightlife.

Top Attractions

Quinta Avenida (Fifth Avenue)

A vibrant pedestrian street stretching over 20 blocks, lined with shops, restaurants, bars, and street performers. It's the heart of Playa del Carmen's nightlife and shopping scene.

Cultural/Shopping/Entertainment Half day to full day Free to explore, shopping and dining vary

Xcaret Park

An eco-archaeological park offering a mix of natural beauty, cultural performances, and adventure activities. It's one of the most famous attractions in the Riviera Maya.

Nature/Adventure/Cultural Full day Moderate to Expensive (around $100-$150 USD)

Cenote Azul

A stunning natural sinkhole with crystal-clear turquoise waters, perfect for swimming, snorkeling, and diving. It's a popular spot for a refreshing dip in the jungle.

Nature/Adventure Half day Budget (around $5-$10 USD for entrance and gear rental)

Tulum Ruins

Ancient Mayan ruins perched on a cliff overlooking the Caribbean Sea. This UNESCO World Heritage Site offers a breathtaking blend of history and natural beauty.

Historical/Archaeological Half day to full day Budget (around $10-$15 USD for entrance)

Musa (Museo Subacuático de Arte)

An underwater museum featuring over 500 life-sized sculptures submerged in the waters off Playa del Carmen. It's a unique snorkeling and diving experience.

Art/Nature/Adventure Half day Moderate (around $50-$80 USD for snorkeling tours)

Must-Try Local Dishes

Cochinita Pibil

A traditional Yucatecan dish made with marinated pork, slow-cooked in banana leaves. It's tender, flavorful, and often served with pickled onions and habanero salsa.

Main Course Contains pork, gluten-free if no marinade contamination

Ceviche

A fresh seafood dish made with raw fish or shrimp marinated in lime juice, mixed with tomatoes, onions, and cilantro. It's a refreshing and light dish perfect for the tropical climate.

Appetizer Gluten-free, dairy-free, can be made vegetarian with vegetables

Tacos al Pastor

Marinated pork cooked on a vertical spit and served on corn tortillas with pineapple, onions, and cilantro. It's a popular street food dish with a unique blend of sweet and savory flavors.

Street Food Contains pork, gluten-free if no marinade contamination

Panuchos

A Yucatecan specialty made with fried tortillas stuffed with refried beans and topped with shredded chicken, pickled onions, and habanero salsa. It's a flavorful and satisfying snack.

Appetizer Contains chicken, gluten-free if no cross-contamination

Popular Activities

Snorkeling Scuba diving Cenote exploration Zip-lining ATV tours Beach relaxation Spa treatments Yoga

Best Time to Visit

December to April

This is the most popular time to visit with perfect weather, low humidity, and minimal rain. It's ideal for beach activities, exploring ruins, and enjoying outdoor adventures.

24-30°C 75-86°F

Practical Information

Language

Official: Spanish
Widely spoken: English
English: Moderately spoken in tourist areas, limited in other parts

Currency

Mexican Peso (MXN)

Time Zone

Eastern Standard Time (EST) (GMT-5), Eastern Daylight Time (EDT) (GMT-4) during daylight saving time

Electricity

127VV, 60HzHz

Safety Information

Overall Safety Rating: Generally safe for tourists, but exercise caution

Playa del Carmen is generally safe for tourists, but petty crime and scams can occur, especially in crowded areas and tourist hotspots. Exercise caution and be aware of your surroundings.

Important Precautions:

• Use official taxis or pre-arranged transportation
• Be cautious of strangers approaching you with offers or requests
• Keep valuables secure and out of sight

Getting there

By air

Cancun International Airport • 70 km (43 miles)

By bus

ADO Bus Terminal

Getting around

Public transport

Buses are the most common and affordable way to get around. They are frequent and cover most areas.

Taxis

Available • Apps: Uber, Didi

Rentals

Car, Bike, Scooter

Neighborhoods

Downtown (Centro) Playacar Zona Hotelera Colosio

Day trips

Cozumel

80 km (50 miles) off the coast • Full day

A beautiful island known for its stunning beaches, crystal-clear waters, and world-class diving and snorkeling. It's a popular day trip from Playa del Carmen.

Tulum

60 km (37 miles) south • Half day to full day

A charming town with ancient Mayan ruins, beautiful beaches, and a bohemian vibe. It's a popular destination for history lovers, beachgoers, and nature enthusiasts.

Akumal

30 km (19 miles) south • Half day

A small coastal village known for its beautiful beaches and clear waters, as well as its population of wild sea turtles. It's a great spot for snorkeling and relaxation.

Festivals

Festival of the Mayan Culture • November Playa del Carmen International Film Festival • November Carnaval de Playa del Carmen • February or March (dates vary)

Pro tips

Visit early in the morning to avoid crowds and heat at popular attractions
Learn a few basic Spanish phrases to enhance your experience and connect with locals
Stay hydrated and protect yourself from the sun with sunscreen, a hat, and sunglasses
Use official taxis or pre-arranged transportation to avoid scams and ensure safety
Explore beyond the tourist hotspots to discover the authentic culture and beauty of Playa del Carmen