• Have a personal driver take you to your hotel in Playa del Carmen a board a comfortable van. If you have a group of people coming with you this is the best option to have someone waiting for you just in time for your arrival. This service runs 24/7 and has a waiting time of 15 minutes at Cancun Airport.
Our staff will be waiting for you outside of the airport wearing a green shirt and holding a Happy Shuttle Banner. They will help you with your luggage and take you to the van. Upon arrival you will receive a return ticket confirming your departure information, our driver will be at your hotel in Playa del Carmen waiting for you.
In case you have any delay or canceled flights please contact us through phone or send us an email to make any change if necessary, we are more than glad to help you with your
transportation to Playa del Carmen.
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Reps wears greenlime polo shirth, they are outside airport building at:
Terminal 3 - Keep walking straight. Passing Air Margaritaville Bar on the right side of the hallway.
Terminal 4 - By Platform C
Terminal 2 (International) - In front of Grab n' go coffee shop
Terminal 2 (Domestic) - By exit ramp
Happy Shuttle & Viator is pleased to help you make your vacation unique by transferring you from
the airport to your hotel. Please read the following:
Print this form or have ready a screenshot of it on your mobile along with any valid ID to show to our Airport greeters.
After landing and passing through Immigration -> Baggage Claim -> Customs, please walk and look for the " Hotel Shuttle " exit door (glass sliding doors).
Be aware of scammers at the airport. Please, avoid timeshare and taxi personnel inside and/or outside the terminal, they can be misleading in the location of your Shuttle Company. If any inconvenience to find us Don't let anyone call for you. We never ask our customers to take a taxi, make sure to call yourself to our offices. USA/Canada +1 888 290 4506, Mexico +52 998 980 2469, Whatsapp +52-998-275-5018, email reservation@happyshuttlecancun.com
Our Greeters are waiting for you and other customers OUTSIDE the Terminal's building, at the official Hotel Shuttles area. They are well uniformed with a Polo Shirt lime Green color with the logo of our company is on the left chest area.
Check-In: Our Greeters will do a check-in with you and will call your driver who is waiting in the next-door parking lot. It will take only a moment to be ready to take you to your destination. The departure pick-up time will be confirmed with our greeter.
Number of passengers: The Transportation Federal Law permits us to provide the service only to the confirmed number of passengers in this voucher. Additional passengers may need to hire a last-minute taxi service.
Important Note: If your hotel is not listed and or outside an 8km radius of Playa del Carmen then additional fees apply subject to availability, please contact us to get pricing
On Departure pickup time our driver is allowed to wait up to 10min after the pickup time.
Cancun, Riviera Maya, and the Yucatan offer a captivating blend of stunning beaches, ancient Mayan ruins, and vibrant culture. This region is renowned for its turquoise waters, lush jungles, and rich history, making it a top destination for travelers seeking both relaxation and adventure.
One of the New Seven Wonders of the World, Chichen Itza is an ancient Mayan city featuring the iconic El Castillo pyramid.
A stunning coastal Mayan ruin overlooking the Caribbean Sea, offering a unique blend of history and natural beauty.
An eco-archaeological park offering a mix of cultural performances, wildlife exhibits, and adventure activities.
Slow-roasted pork marinated in citrus and achiote, wrapped in banana leaves.
Fresh raw fish cured in lime juice, mixed with tomatoes, onions, and cilantro.
A traditional Yucatan soup made with lime, chicken, and tortilla strips.
This is the most popular time to visit due to pleasant weather and lower humidity. It's ideal for beach activities and exploring ancient ruins.
Mexican Peso (MXN)
Eastern Standard Time (EST) (UTC-5), Eastern Daylight Time (EDT) (UTC-4) during daylight saving time
127VV, 60HzHz
Cancun, Riviera Maya, and the Yucatan are generally safe for tourists, but petty crime and scams can occur. Stay alert and take precautions.
Cancun Bus Station, Playa del Carmen Bus Station
Affordable and efficient, but can be crowded during peak times.
Available • Apps: Uber, Didi
Car, Bike, Scooter
A small island known for its beautiful beaches, snorkeling, and relaxed atmosphere.
A colonial town with a rich history, known for its beautiful architecture and nearby cenotes.
A car-free island known for its pristine beaches, bioluminescent waters, and wildlife.
Price varies by option