9/11 Memorial Tour with Optional Museum and One World Access

New York City , United States of America

9/11 Memorial Tour with Optional Museum and One World Access

Active

(235 reviews)

2h - 5h

For a full refund, cancel at least 24 hours before the scheduled departure time.

Instant confirmation

Mobile or paper ticket accepted

About this experience

Explore Ground Zero and the 9/11 Memorial on a powerful guided tour that brings history to life. Hear firsthand stories of resilience and heroism.

Walk past St. Paul’s Chapel, visit the FDNY 10 House, see the Survivor Tree, and stand by the 9/11 Memorial Pools where the Twin Towers once stood with a professional friendly local NYC tour guide.

Optional access to the 9/11 Museum and One World Observatory included—explore powerful exhibits and take in breathtaking views from the top of One World Trade Center.

Available options

Tour + One World Observatory

Access One World Observatory: Enjoy a seamless access to One World Observatory right after a guided tour of memorial.

Private Tour + Museum

Memorial + Museum Enrty: Private guided tour of the memorial - includes museum access. Ideal for those seeking a complete and deeply personal visit.

Full Access

Tour with Museum and One World: Enjoy seamless access to both 9/11 Museum and One World Observatory right after your guided tour of the memorial.

Tour Only

Memorial Only: This option does NOT include entry tickets to the Museum or One World Observatory.

Private Tour - No Museum

Private Tour Guide<br/>Memorial Only: Enjoy a private, customized tour of the 9/11 Memorial and key nearby sites with a dedicated guide.

Tour + Museum Access

Memorial + Museum Entry: Get a seamless access to 9/11 Memorial Museum right after your guided memorial tour.

What's included

One World Observatory Access (if option is selected)

Stories of Heroism & Resilience

Expert NYC Tour Guide

9/11 Museum Access (if option selected)

Ground Zero & 9/11 Memorial Guided Tour

Detailed itinerary

Stop 1 Pass by

Your tour begins at the corner of Warren Street and Broadway, near City Hall Subway Station (R & W lines). Your guide will introduce the history of the area and set the stage for your journey through Ground Zero.

Stop 2

See the historic St. Paul’s Chapel, which served as a refuge for first responders after 9/11. Your guide will explain its vital role in the aftermath and how it became a place of healing and support.

Stop 3

Visit FDNY 10 House, home to the firefighters who were among the first to respond to the attacks. See the 9/11 Memorial Wall, honoring the fallen firefighters who sacrificed their lives.

Stop 4

See the striking design of the Oculus, a transportation hub and shopping center that symbolizes rebirth of the World Trade Center. Learn how it was built to replace the destroyed PATH station and its deeper significance in the city's recovery.

Stop 5

See and stand beneath One World Trade Center (Freedom Tower) and hear about its construction, design, and symbolism as the tallest building in the Western Hemisphere.

Stop 6

Pay tribute at the twin reflecting pools, located in the footprints of the Twin Towers. Your guide will share the history of the memorial, its design, and the significance of the inscribed names.

Stop 7

See the Survivor Tree, a Callery pear tree that withstood the destruction of 9/11 and became a symbol of resilience. Your guide will explain its miraculous survival and journey back to Ground Zero.

Stop 8

Travelers who select the Tour + Museum or Full Access options, will continue the experience with seamless access to 9/11 Museum on a self-guided tour. Explore exhibits featuring artifacts, personal stories, and multimedia presentations that offer a deeper understanding of the day’s events and its aftermath.

Stop 9

Travelers who have chosen the Tour + One World Observatory or Full Access options, will enjoy a seamless access to the observation deck located on top of the tallest building in the Western Hemisphere.

What's not included

Gratuities

Tour Guide inside the Museum or Observatory

Available languages

Guide guide

Reviews breakdown

Viator 4.7

12 reviews

5★

4★

3★

2★

1★

Tripadvisor 5.0

223 reviews

5★

218

4★

3★

2★

1★

Important information

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Meeting point

Meet the Tour Guide by City Hall Subway Station. At the intersection of Broadway and Warren Street.

About New York City

New York City, often referred to as the cultural capital of the world, is a sprawling metropolis that never sleeps. With its iconic skyline, world-class museums, Broadway shows, and diverse neighborhoods, NYC offers an unparalleled urban experience that blends the historic with the modern.

Top Attractions

Statue of Liberty

A symbol of freedom and democracy, the Statue of Liberty is a must-visit. Take a ferry to Liberty Island for close-up views and a visit to the museum.

Historical 3-4 hours $18.50 (grounds access), $21.70 (pedestal access), $24.10 (crown access)

Central Park

A vast urban park offering a green escape in the heart of the city. Enjoy walking paths, boat rentals, and various attractions.

Nature 2-4 hours Free (some attractions have fees)

Times Square

The bustling heart of NYC, known for its bright lights, Broadway theaters, and vibrant atmosphere.

Entertainment 1-2 hours Free (shows and shopping have separate costs)

Empire State Building

An iconic Art Deco skyscraper offering panoramic views of the city from its observation decks.

Architecture 1-2 hours $44 (Main Deck), $74 (Top Deck)

Metropolitan Museum of Art

One of the world's largest and finest art museums, housing over 2 million works of art.

Museum 3-5 hours $25 (suggested admission)

Brooklyn Bridge

An iconic suspension bridge offering stunning views of the Manhattan skyline and East River.

Architecture 1-2 hours Free

Must-Try Local Dishes

New York-style Pizza

Thin-crust pizza with a wide, foldable slice. Toppings vary but often include pepperoni, mushrooms, and sausage.

Dinner Can be made vegetarian or vegan.

Bagel with Lox

A classic NYC breakfast consisting of a toasted bagel topped with smoked salmon, cream cheese, and often capers or red onion.

Breakfast Contains dairy and fish.

Cheesecake

Creamy, rich cheesecake, often served with fruit toppings or chocolate sauce.

Dessert Contains dairy.

Pastrami on Rye

Thinly sliced pastrami piled high on rye bread, often served with mustard.

Lunch Contains meat.

Popular Activities

Hiking in Central Park Kayaking in the Hudson River Rock climbing in the Bronx Spas and wellness centers Yoga and meditation classes Strolling through botanical gardens Museum visits Broadway shows

Best Time to Visit

May to September

This period offers warm weather, outdoor festivals, and all attractions in full swing. However, it's also the busiest and most expensive time to visit.

15°C to 30°C 59°F to 86°F

Practical Information

Language

Official: English
Widely spoken: Spanish, Chinese (Cantonese and Mandarin), Russian, Hindi
English: Widely spoken

Currency

US Dollar (USD)

Time Zone

EST (GMT-5) / EDT (GMT-4) (Daylight Saving Time)

Electricity

120VV, 60HzHz

Safety Information

Overall Safety Rating: Generally safe

NYC is generally safe, but like any major city, it's important to be aware of your surroundings and take precautions.

Important Precautions:

• Be aware of your surroundings, especially at night
• Keep valuables secure and out of sight
• Use common sense and trust your instincts

Getting there

By air

John F. Kennedy International Airport • 24 km (15 miles) from downtown
LaGuardia Airport • 13 km (8 miles) from downtown

By train

Penn Station, Grand Central Terminal

By bus

Port Authority Bus Terminal, Greyhound Terminal

Getting around

Public transport

The subway is the most efficient way to get around NYC. It operates 24/7 but can be crowded during peak hours.

Taxis

Available • Apps: Uber, Lyft

Rentals

Car, Bike, Scooter

Neighborhoods

Manhattan Brooklyn Queens Bronx Staten Island

Day trips

Niagara Falls

650 km (400 miles) • Overnight

A breathtaking natural wonder featuring three waterfalls: Horseshoe Falls, American Falls, and Bridal Veil Falls.

Washington D.C.

370 km (230 miles) • Full day

The capital of the United States, offering iconic landmarks, museums, and government buildings.

Philadelphia

150 km (93 miles) • Full day

A historic city known for its role in the American Revolution and its vibrant cultural scene.

Festivals

New Year's Eve in Times Square • December 31 Macy's Thanksgiving Day Parade • Fourth Thursday in November NYC Pride • Late June

Pro tips

Use a MetroCard for easy and discounted subway and bus rides
Walk as much as possible to explore the city and its neighborhoods
Try street food for a quick and delicious meal on the go
Visit popular attractions early in the morning or late in the afternoon to avoid crowds
Use apps like Google Maps or Citymapper for real-time navigation and transit information